In 2003, Three UK became the UK’s first ever 3G network.
Over the following decade the business grew to possess 8.4 million customers and handle 45% of the UKs mobile data traffic. With over 4,000 employees Three have built the formidable reputation they possess today with a series of innovations, challenging the market and raised standards amongst the competition, and being entirely customer focussed to deliver the best possible experience.
mda has been working with Three UK since 2008, supporting both their brand and retail requirements including a growing estate of high street outlets and concessions.
We’re thrilled to have such a great relationship with the team at Three, and were delighted to receive the below feedback from the Three Retail Marketing Delivery Manager:
“3 is a mobile operator in the telecoms arena, our market is dynamic and fast paced and so is the pace we work at. We therefore need partners that can respond to our demands, often at the 11th hour!
We worked on what was a very thorough process for re-tendering our POS handling and distribution.
The people and culture confirmed they were right for us.
Following a comprehensive process of research, pitching and analysis, 3 elected to appoint mda as our chosen fulfilment partner as they demonstrated they could deliver exactly what we needed from a supplier managing our POS requirements. In addition to the below, the people and culture at mda gave us the confidence they were the right partner for us:
1. Online ordering for our retail stores and other sales channels
Ability to produce bespoke kits specific to each store, ensuring stores don’t receive POS they don’t need, delivering us efficiencies and minimising wastage.
2. Ability to deliver us cost savings – both in print and distribution costs.
We’re now better able to service our stores with our online ordering system which has full imagery of our entire POS catalogue. Stores can order track their orders, with access to full PODs. We’re also able to restrict the number of orders the stores place each period, so we can manage our monthly costs.
We receive an excellent service from mda; we keep them very busy and often throw in a challenge! But because we have a very good working relationship with them, they always ensure our POS arrives on time.”